Impero Client For Mac

Posted by1 year ago
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SmartShield for Mac is the only hard drive and configuration protection software solutions using 'Instant Restore' technology, ensure a higher level of security and stability on multi-platforms. Impero Client is a software program developed by Impero Solutions Ltd. The most common release is 3.5.02, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background.

We recently signed up for Impero to help our teachers manage the students in their classroom. All teachers/students are 1:1 with Mac laptops.

Essentially, after a lot of back and forth during my initial setup, it appears that the product is broken in one way or another that will prevent us from being able to use it.

Firstly, in my testing I came across a new and rather significant bug where if you have two users with similar usernames, the console client will give you the highest rights of either user. Example: I have two users, one bsmith and one bsmiththethird. bsmith has access to Group A but not Group B. bsmiththethird has access to Group B but not Group A. The actual result in the Mac Console client is that both users will have access to both groups. If I remove permissions for both from one group or the other, neither will have access.

Support was at a bit of a loss, and we went through several rounds of testing to verify that it wasn't just something I had set up wrong. Finally they were able to get the same results in their own environment, and it's narrowed down to similar usernames and only on the Mac client. Windows clients respect the rights correctly.

Okay, so I can work around that for now, as we don't have any teachers with non-unique usernames. Now it's time for me to set up the groups for teachers. By default, all users get registered under the 'Entire Network' group. This group is a system default and cannot be removed. Part of the access rights on groups allows you to hide the tray icon, disable assistance requests, etc. These settings should be able to be set on a group-level basis. Further, each group has low, medium, and high priorities. So, I could set restrictions on the 'Entire Network' group to say that none of the users in that group can access the Console, but then have a high-priority 'Admin' group that gives full access to everything.

Only, you can't. It's broken. Whatever you apply to the 'entire network' group takes precedence over any other setting, even if your other group memberships have a higher priority.

I'm pretty much at the point where the product is not going to function as advertised, and I need to talk to my vendor about issuing a refund.

Has anyone else ran into this nonsense with Impero? Honestly, if we were using Windows workstations, it doesn't appear that any of this would be an issue. However, we're not, and we made it clear from the first conversation with Impero that this would be used in a 1:1 mac environment.

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We want every aspect of your school’s experience with Apple products to be as simple and intuitive as the products themselves. That starts with support for IT in each step of your deployment.

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If your MDM provides a self service portal, you can allow students and teachers to install additional apps and books from a selection that is pre-approved by your school. So the content you make available meets your curriculum goals as well as your standards for security and privacy.

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Ensure teachers and students have the apps and books they need.

Privacy is our first thought.
Not an afterthought.

Our business doesn’t depend on invading anyone’s privacy. Especially schoolkids. We care about energizing students’ imaginations — not monetizing their data. Every Apple product is built with an integrated approach to privacy and security — providing schools with devices, apps, and services that keep student data and personal information secure. We don’t sell student information, we never share it with third parties to use for marketing or advertising, and we don’t build profiles based on their email or web browsing. And with Managed Apple IDs, the school controls student information and can choose to enable or disable apps and services such as iMessage, FaceTime, and student progress recording with the Schoolwork app.

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Learn more about how we protect our customers’ privacy

Set up devices instantly.

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MDM solutions are available from a wide range of vendors, whether your school is better suited for a cloud-hosted environment or an on-premise server. MDM solutions come with different features and pricing, so you have flexibility in deciding how to bring Apple devices into your school. The MDM solutions below support the education features in iOS.

Shared iPad

Shared iPad enables schools to share devices between students, while still providing a personalized experience.2 Before class begins, teachers can assign any student any shared iPad. Students know which devices to use because their pictures are on the Lock screens and they can access their personal content using a password or easy-to-remember four-digit PIN. Because a local copy of their data is stored on the device, after students log in, their homework, apps, and assignments are exactly as they left them. So teachers and technology managers won’t lose time backing up or wiping data between classes.

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Use in the classroom.

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When you set up student accounts and class rosters in Apple School Manager, classes are automatically available in Classroom and Schoolwork, so teachers can start working right away. And you can enable Student Progress for Schoolwork from the Settings area of Apple School Manager, or disable this feature for individual students in the Accounts area.

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Set up Apple TV for sharing and collaboration.

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