Today's technology has come a long way in closing the divide between Windows and Mac applications, especially in the enterprise. However, a gap still exists for some and requires a bridge to move between computing environments.

After the 'auto update' to Windows 10, our Remote Desktop for Mac clients are not connecting on the LAN. - We verified that Windows RDC is working fine to those same computers. - We've tried Remote Desktop clients 2.1.0 and 2.1.1.

For Mac users, the stalwart tool has been the Microsoft Remote Desktop connection. Available now through the Mac App store, it allows users to remotely connect to a Windows desktop to access local files, applications, and network resources.

Note: If you want to access Microsoft Remote Desktop on a newer Mac running macOS Sierra, check out this article instead.

In order to get started with Microsoft Remote Desktop, you must begin by downloading it from the Mac App Store. Click the blue 'App Store' icon in your dock. Or, you can download it from our sister site Download.com here.

Once you've accessed the Mac App Store, use the search bar at the top right of the screen to search for 'Microsoft Remote Desktop.' The first search result should be what you're looking for. To begin the download, click the blue 'Get' button. This app is free, so no price will be listed.

Next, open the application by clicking through the grey 'Launchpad' icon and clicking on the Remote Desktop app icon. Or, you can use the searchlight feature by clicking the looking glass at the top right of your home screen, or by using the shortcut Command + Space Bar, and searching for 'Microsoft Remote Desktop.' Opening the app should look like this:

If you think you'll be frequently using this remote desktop connection, now would be a good time to set it in your dock. Right click (control + click) on the icon, mouse over 'Options,' and click 'Keep in Dock.' This will keep you from having to look for the icon every time you need to use it.

At this point you'll need to enable remote access on your target PC. For a Windows 8 machine, the fastest way to get this done is to search for 'Allow remote access to your computer' and click on that when it comes up. You may need an administrator password to complete this step. Under the 'System Properties' box you should see 'Remote Desktop' and the button labeled 'Allow remote connections to this computer' should be selected.

Next, you'll need to select the users who will be able to be accessed through the remote desktop connection. Now, search for 'System' and click it when it appears. Turn off hibernation and sleep settings for the target PC, as you won't be able to access it remotely if it falls asleep.

SEE: Software usage policy (Tech Pro Research)

While still in 'System,' it's a good time to go ahead and get your full PC name if you don't already have it, as you'll need it to set up the connection. Click on 'Computer name, domain, and workgroup settings' to find the full PC name and write it down. Enabling a Windows 7 computer is a little different, but you can find out how to do that here.

Head back to your Mac and click the 'New' button at the top left of the Microsoft Remote Desktop screen. You'll be prompted to fill in quite a few fields.

The first thing you'll need to input is the connection name. This is simply what you want to call the connection and it has no real bearing on the connection itself. For example, you could call it 'John's work computer,' or 'Jennifer's PC.'

Next, you'll need to input the PC name (the one you wrote down from earlier), or the IP address so your Mac knows where to find your PC. The next line down allows you to configure a Gateway, which would let you connect to virtual desktops or session-based desktops that are on your company's network. Check with your network administrator to see if there is a gateway you are to use.

Credentials is where you will type in the domain, username, and password for the target PC so you can log in through the remote connection. Resolution, colors, and full screen mode are all personal preferences for how you want the remote desktop to launch on your machine. If you're not sure, start with the standard settings and go from there.

If you want to configure peripheral devices for your remote desktop, you can find options for that under the middle tab, 'Session.'

The first choice is a drop-down menu for sound. You can disable sound, have it play on the remote PC, or have it play on your Mac. If you want to connect to an administrator session on a Windows server, click the box next to 'Connect to admin session.'

The next option to 'Forward printing devices' will make your local printers available during your remote desktop session. 'Swap mouse buttons' will allow you to use left click commands with a right-click Mac mouse.

The last tab at the top of the window is 'Redirection.' This is where you would choose a local folder you wanted to be available during your remote session. Click the '+' button, choose a name for the folder, and input the folder's path to have it available.

When you are finished configuring your remote desktop, click the red close button at the top left of the dialog box and your new remote desktop will be added. To start a session with that desktop, simply double-click it to begin.

If you want to edit, duplicate, export, or delete that remote connection, right-click (control + click) on the desktop name to access those options.

If you don't think Microsoft Remote Desktop is the option for you, here are some other options available at Download.com:

What do you think?

Is there a better way to access your Windows applications? Tell us in the comments.

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Applies To: Windows 10, Windows 8.1, Windows Server 2012 R2, Windows Server 2016

You can use the Remote Desktop client for Mac to work with Windows apps, resources, and desktops from your Mac computer. Use the following information to get started - and check out the FAQ if you have questions.

Note

Connect Windows 10 To Mac

• Curious about the new releases for the macOS client? Check out What's new for Remote Desktop on Mac?
• The Mac client runs on computers running macOS 10.10 and newer.
• The information in this article applies primarily to the full version of the Mac client - the version available in the Mac AppStore. Test-drive new features by downloading our preview app here: beta client release notes.

Get the Remote Desktop client

Follow these steps to get started with Remote Desktop on your Mac:

1. Download the Microsoft Remote Desktop client from the Mac App Store.
2. Set up your PC to accept remote connections. (If you skip this step, you can't connect to your PC.)
3. Add a Remote Desktop connection or a remote resource. You use a connection to connect directly to a Windows PC and a remote resource to use a RemoteApp program, session-based desktop, or a virtual desktop published on-premises using RemoteApp and Desktop Connections. This feature is typically available in corporate environments.

What about the Mac beta client?

We're testing new features on our preview channel on HockeyApp. Want to check it out? Go to Microsoft Remote Desktop for Mac and click Download. You don't need to create an account or sign into HockeyApp to download the beta client.

If you already have the client, you can check for updates to ensure you have the latest version. In the beta client, click Microsoft Remote Desktop Beta at the top, and then click Check for updates.

Add a Remote Desktop connection

To create a remote desktop connection:

1. In the Connection Center, click +, and then click Desktop.

2. Enter the following information:

   • PC name - the name of the computer.
     • This can be a Windows computer name (found in the System settings), a domain name, or an IP address.
     • You can also add port information to the end of this name, like MyDesktop:3389.
   • User Account - Add the user account you use to access the remote PC.
     • For Active Directory (AD) joined computers or local accounts, use one of these formats: user_name, domainuser_name, or user_name@domain.com.
     • For Azure Active Directory (AAD) joined computers, use one of these formats: AzureADuser_name or AzureADuser_name@domain.com.
     • You can also choose whether to require a password.
     • When managing multiple user accounts with the same user name, set a friendly name to differentiate the accounts.
     • Manage your saved user accounts in the preferences of the app.

3. You can also set these optional settings for the connection:

   • Set a friendly name
   • Add a Gateway
   • Set the sound output
   • Swap mouse buttons
   • Enable Admin Mode
   • Redirect local folders into a remote session
   • Forward local printers
   • Forward Smart Cards

4. Click Save.

To start the connection, just double-click it. The same is true for remote resources.

Export and import connections

You can export a remote desktop connection definition and use it on a different device. Remote desktops are saved in separate .RDP files.

1. In the Connection Center, right-click the remote desktop.
2. Click Export.
3. Browse to the location where you want to save the remote desktop .RDP file.
4. Click OK.

Use the following steps to import a remote desktop .RDP file.

1. In the menu bar, click File > Import.
2. Browse to the .RDP file.
3. Click Open.

Add a remote resource

Remote resources are RemoteApp programs, session-based desktops, and virtual desktops published using RemoteApp and Desktop Connections.

• The URL displays the link to the RD Web Access server that gives you access to RemoteApp and Desktop Connections.
• The configured RemoteApp and Desktop Connections are listed.

To add a remote resource:

Can't Rdp To Windows 10

1. In the Connection Center click +, and then click Add Remote Resources.
2. Enter information for the remote resource:
   • Feed URL - The URL of the RD Web Access server. You can also enter your corporate email account in this field – this tells the client to search for the RD Web Access Server associated with your email address.
   • User name - The user name to use for the RD Web Access server you are connecting to.
   • Password - The password to use for the RD Web Access server you are connecting to.
3. Click Save.

The remote resources will be displayed in the Connection Center.

Connect to an RD Gateway to access internal assets

A Remote Desktop Gateway (RD Gateway) lets you connect to a remote computer on a corporate network from anywhere on the Internet. You can create and manage your gateways in the preferences of the app or while setting up a new desktop connection.

To set up a new gateway in preferences:

1. In the Connection Center, click Preferences > Gateways.
2. Click the + button at the bottom of the table Enter the following information:
   • Server name – The name of the computer you want to use as a gateway. This can be a Windows computer name, an Internet domain name, or an IP address. You can also add port information to the server name (for example: RDGateway:443 or 10.0.0.1:443).
   • User name - The user name and password to be used for the Remote Desktop gateway you are connecting to. You can also select Use connection credentials to use the same user name and password as those used for the remote desktop connection.

Manage your user accounts

When you connect to a desktop or remote resources, you can save the user accounts to select from again. You can manage your user accounts by using the Remote Desktop client.

To create a new user account:

1. In the Connection Center, click Settings > Accounts.
2. Click Add User Account.
3. Enter the following information:
   • User Name - The name of the user to save for use with a remote connection. You can enter the user name in any of the following formats: user_name, domainuser_name, or user_name@domain.com.
   • Password - The password for the user you specified. Every user account that you want to save to use for remote connections needs to have a password associated with it.
   • Friendly Name - If you are using the same user account with different passwords, set a friendly name to distinguish those user accounts.
4. Tap Save, and then tap Settings.

Customize your display resolution

You can specify the display resolution for the remote desktop session.

1. In the Connection Center, click Preferences.
2. Click Resolution.
3. Click +.
4. Enter a resolution height and width, and then click OK.

To delete the resolution, select it, and then click -.

Displays have separate spacesIf you are running Mac OS X 10.9 and disabled Displays have separate spaces in Mavericks (System Preferences > Mission Control), you need to configure this setting in the remote desktop client using the same option.

Drive redirection for remote resources

Drive redirection is supported for remote resources, so that you can save files created with a remote application locally to your Mac. The redirected folder is always your home directory displayed as a network drive in the remote session.

Note

In order to use this feature, the administrator needs to set the appropriate settings on the server.

Use a keyboard in a remote session

Mac keyboard layouts differ from the Windows keyboard layouts.

• The Command key on the Mac keyboard equals the Windows key.
• To perform actions that use the Command button on the Mac, you will need to use the control button in Windows (e.g.: Copy = Ctrl + C).
• The function keys can be activated in the session by pressing additionally the FN key (e.g.: FN + F1).
• The Alt key to the right of the space bar on the Mac keyboard equals the Alt Gr/right Alt key in Windows.

By default, the remote session will use the same keyboard locale as the OS you're running the client on. (If your Mac is running an en-us OS, that will be used for the remote sessions as well. If the OS keyboard locale is not used, check the keyboard setting on the remote PC and changing the setting manually. See the Remote Desktop Client FAQ for more information about keyboards and locales.

Support for Remote Desktop gateway pluggable authentication and authorization

Windows Server 2012 R2 introduced support for a new authentication method, Remote Desktop Gateway pluggable authentication and authorization, which provides more flexibility for custom authentication routines. You can now this authentication model with the Mac client.

Important

Custom authentication and authorization models before Windows 8.1 are not supported, although the article above discusses them.

To learn more about this feature, check out http://aka.ms/paa-sample.

Tip

Questions and comments are always welcome. However, please do NOT post a request for troubleshooting help by using the comment feature at the end of this article. Instead, go to the Remote Desktop client forum and start a new thread. Have a feature suggestion? Tell us in the client user voice forum.