Webex Client For Outlook On Mac
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We’re using Cisco WebEx for on-line meetings. For this I used to have a WebEx Toolbar in Outlook to directly schedule on-line meetings from within Outlook.
However, I no longer see this WebEx Toolbar nor does it show as a Ribbon tab in Outlook 2010.
How can I make the WebEx integration available in Outlook again?
Assuming that you have installed the “WebEx Productivity Tools” already (see further below if you haven’t), common reasons for the WebEx buttons not being available in Outlook is that the add-in is either disabled in Outlook or in the Cisco WebEx One-Click client itself.
Also, check your installed version of the client if your are using Outlook 2010.
Enable Outlook in Cisco WebEx One-Click client
Before checking if the add-in is enabled in Outlook, you’ll first have to check if Outlook integration has actually been enabled in the WebEx One-Click client;
- Open the WebEx Settings dialog
- If WebEx is not yet running;
Start-> All Programs-> WebEx-> Productivity Tools-> WebEx Settings - If WebEx is already running
Click on the “Edit WebEx Settings” link at the bottom or press F11.
- If WebEx is not yet running;
- Select the Tools tab.
- Verify that “Microsoft Outlook” is selected for “Email and Scheduling”.
- Press OK to confirm the changes.
- Restart Outlook and once restarted, verify that the WebEx options are now available on the Toolbar or in the Ribbon.
Without Outlook being enabled in the WebEx Settings,
the WebEx add-in will not be available in Outlook.
Enable WebEx Productivity Tools add-in
If the WebEx Toolbar or Ribbon buttons still do not show, you must enable the add-in in Outlook in the usual way.
WebEx Productivity Tools is listed as a COM Add-in.
In case the add-in got disabled because of a crash, then it could also be listed under Disabled Items. You’ll find this option in the Add-ins section of Outlook 2007 and Outlook 2010 or under Help-> About Microsoft Office Outlook-> Disabled Items… in Outlook 2003. If it is listed here, select it and click on Enable.
If it is not listed there either, click the “Add…” button in the COM Add-Ins dialog and point it to the following location;
- 32-bit Windows
C:Program FilesWebExProductivity Toolsptolkadd.dll - 64-bit Windows with 32-bit Outlook
C:Program Files (x86)WebExProductivity Toolsptolkadd.dll - 64-bit Outlook
C:Program FilesWebExProductivity Toolsptolkadd64.dll
Once you have re-enabled the add-in, restart Outlook to get your Ribbon buttons or Toolbar back. In Outlook 2010, the options will be shown on the Home tab.
The WebEx icons will show next to the New option group on
the Ribbon or at the end when you select your Calendar folder.
If WebEx Productivity Tools is not installed…
If WebEx isn’t installed yet, you must download and install the application from your corporate WebEx website (ask your administrator if you do not know the URL).
For a default website layout of WebEx, you can find the link for the installer by going to;
- From the “Meeting Center” tab
Support-> Downloads-> select: Productivity Tools - From the “My WebEx” tab
Productivity Tools Setup-> On your Desktop-> Install Productivity Tools
The Productivity Tools can be downloaded from your company’s WebEx Portal website.
The Productivity Tools offers more than Outlook integration.
Outlook 2010 support
Outlook 2010 32-bit support was added to WebEx Productivity Tools 27.21.5 and 64-bit support was added in version 27.23.
A way to check the version number is by either looking at the file version of the aforementioned ptolkadd.dll file or by going to the Downloads section of Message Center, where the build number is shown in the “About Meeting Center” box at the top right.
Check the file properties of ptoldadd.dll to check the version…
…or check it on your WebEx website (versions don’t have to match).
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WebEx - Video Conferencing, Online Meetings, Screen Share
Cisco Webex is the leading enterprise solution for video conferencing, online meetings, screen share, and webinars. Web conferencing, conference calling and equipment.
Webex plugin for Outlook 2016 for Mac
Has anybody heard about such a thing? when I upgraded to Outlook 2016 the Webex plugin stopped working and I miss it dearly. No answers to be had from Webex, great product, HORRIBLE support... 路 Hi, Based on my research, Cisco WebEx haven't released a supported version for Outlook 2016 for Mac. Since this forum is for general questions and feedback ...
'Unsupported Version of WebEx Plugin De... - Cisco Community
I am getting the following alert: 'Unsupported Version of WebEx Plugin Detected'. Mac OS 10.14.2 Outlook 365 16.23 Cisco WebEx Desktop App 39.1.5.3 All versions seem to be up to date. Outlook was updated to the most recent version of 365,
Productivity Tools for Outlook MAC 2016 - Cisco Community
Shone, You will need to join the Cisco Customer Connection Program and qualify as a member before you have access to that link. FYI, the WebEx Productivity Tools for Mac Outlook 2016 early adopter trial is happening now.
WebEx Integration to Outlook for the Mac - cisco.com
About WebEx Integration to Outlook for the Mac WebEx Integration to Outlook provides a convenient way for you to schedule ... or email addresses in any of your Microsoft Outlook contacts lists. After you invite someone to a scheduled meeting, he or she receives an invitation email message. The email message includes information about
Fixes or workarounds for recent issues in Outlook for Mac ...
To transfer Entourage profiles to Outlook for Mac 2016, import profiles data into Outlook 2011 first, and then import Outlook 2011 profile data to Outlook for Mac 2016. See these articles for more information: Import information into Outlook for Mac 2011 and Import email messages, contacts, and other items into Outlook 2016 for Mac.
How CISCO able to integrate webex plugin for outlook mac
I am developing a plug-in for outlook mac, I have search all over Google and community and everyone told me that its not possible to make Add-in for Outlook mac because it's simply doesn't support and I admitted but I have just seen the WebEx plugin for outlook and I am wondering how they are manage to do so?
WebEx Toolbar/Ribbon buttons not available - MSOutlook.info
Without Outlook being enabled in the WebEx Settings, the WebEx add-in will not be available in Outlook. Enable WebEx Productivity Tools add-in. If the WebEx Toolbar or Ribbon buttons still do not show, you must enable the add-in in Outlook in the usual way. WebEx Productivity Tools is listed as a COM Add-in.
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